LONDON, 22 November 2023: We are excited to announce that intuitive proudly won the Best Large Technology Supplier award at the prestigious Travolution Awards this month! This achievement comes at a special time – our 20th Anniversary – thus offering yet another opportunity for us to celebrate.
In the words of the judges: “The winner of this award demonstrated that they understand what its core business is and delivered a step up on its product offerings and technology over the last 12 months. It’s very hard to roll out large scale changes to big tech suppliers but it’s succeeded in doing so.”
This recognition is a reflection of the collective effort that drives our company forward and of the significant amount of investment, product development and innovations that have been achieved over the past twelve months. This has delivered numerous examples of success; both internally and externally which are outlined below.
Our commitment to product development is demonstrated by the continuous investment in iVectorOne, our cutting-edge solution designed to simplify hotel connectivity and optimise supply management for travel businesses.
An important innovation is evident in the key advancements made for iVectorOne, introducing a channel manager application and a market-leading direct contracting system, seamlessly integrated with third parties through a single API. Over the last 12 months, we integrated over 25 new suppliers, added 20 supplier upgrades, and completed over 200 new feature developments, including a new self-serve customer portal and performance dashboards, for enhanced transparency and logging.
At the same time, the introduction of room mapping for iVectorOne addresses a longstanding industry problem, providing improved conversion, increased booking value and margins, ultimately offering more choices for customers. Other investments in performance and infrastructure have further enhanced our responsiveness, ensuring almost instant access to multiple suppliers.
Our customer base has experienced substantial growth, expanding from 30 to 65 globally. Leading travel companies such as Aurum Tours, Travelopia, Southall Travel have joined our platform, aligning with other stellar adopters as On The Beach, Loveholidays, and Youtravel, solidifying intuitive’s position as the preferred technology partner.
iVector Reservation System
For our tour operator reservation system iVector, we devoted a major overhaul and investment to meet evolving industry demands. The new itinerary builder sales tool, expanded integrations with GDSs connectivity, and connections with more DMCs and inbound operators showcase our desire to provide sophisticated, personalised, and experiential travel experiences.
The strength of iVector has been validated by our recent strategic deals with Ocean Holidays and Premier Holidays, showing intuitive’s ability in securing large reservation system deals and expanding services in an extremely competitive market. Notably, these are the only UK reservation deals agreed upon this year across the travel industry.
Nevertheless, our commitment to international growth is highlighted by setting up a new international sales team, including a presence in North America. This strategic move reflects our dedication to serving a broader market and building strong partnerships worldwide.
As we reflect on the past 20 years, this award and our recent achievements highlight intuitive’s position as an industry leader, and we look forward to continued success in contributing to the future of travel technology.